Advice

Action for Family Carers

Action for Family Carers
Macmillan Carers Service

Action for Family Carers

Macmillan Carers Service – Support for Carers

The Macmillan Carers Service provides emotional and practical support to people caring for someone with any terminal illness or life limiting condition approaching the last year of life and ongoing support through the first year of bereavement.

This carers service is provided across the whole of Essex including Southend and Thurrock.

 


This service offers home visit services

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Action for Family Carers

Action for Family Carers
Support for Unpaid Carers

Action for Family Carers provide support for carers in their caring role of any age. They provide practical and emotional support and advice, information on financial and legal matters, training for carers, and how to access respite services.


This service offers home visit services

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Affinity Water

Affinity Water
Free Home Water Efficiency Check

We are offering Affinity Water customers a FREE Home Water Efficiency Check;

Check for leaks and undertake simple repairs to taps and toilets for FREE. We can fit up to five effective water saving devices worth £50 absolutely FREE. We can identify ways you can save water and energy to reduce your bills FREE. We provide a FREE Water Efficiency Report.

It’s good for the environment, great for your household and with the savings you could make on your bills, it’s really positive for your pocket too!


AL10 9EZ

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Age UK Essex

Age UK Essex
Dementia Connections

If you are living with Dementia, we can work with you to help you discover your confidence and try new hobbies and activities. We can offer 12 hours of free support. We can help you take part in activities of you choice, either one to one or in groups.


CM9 4GD

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Alzheimer's Society

Alzheimer's Society
Alzheimer's Society, Uttlesford Office

The Dementia Support Service provides support, advice and guidance to people with dementia and their carers.It assists people with dementia and their carers to identify their needs and access appropriate services.


This service offers home visit services

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British Lung Foundation

British Lung Foundation
Breathe Easy

Breathe Easy Saffron Walden is a support group for people with breathing problems including Chronic Obstructive Pulmonary Disease (COPD), Emphysema, Asthma, Lung Cancer, Bronchiectasis, etc., and their carers. We arrange for speakers to attend some of our meetings, both medical and nonmedical, quiz afternoons and occasionally entertainment. There is always a raffle followed by tea and biscuits or cake. We organise midday lunches and an annual outing and Christmas lunch.


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CARA

CARA
Centre for Action on Rape and Abuse

We offer a confidential and non judgemental support service for survivors of sexual abuse and violence. This could have occurred recently or in the past and could involve a stranger, a relative or someone you know.


CM6 1DQ

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Choices - Open Road

Choices - Open Road
Open Road

Open Road is a charity that provides support for individuals affected by drugs and alcohol. Offering client based recovery with options of one-to-one sessions, structured recovery programmes, family support, M-PACT (Moving parents & children together) and needle/syringe programmes.


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Citizens Advice Uttlesford

Citizens Advice Uttlesford
Citizens Advice Money Doctor

We help you to understand your income and expenses. We can help you save money on bills or budget for something nice. We can help if you have no money or need extra money in an emergency. We can help you set up a bank account, comparing credit card/loan deals and debt.

 

 


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Citizens Advice Uttlesford

Citizens Advice Uttlesford
Citizens Advice Service

We help to resolve your problems related to benefits, money, debt, relationships, housing, employment, legal, consumer and discrimination. We help by listening, explaining your options, making phone calls, writing letters, completing forms, negotiating on your behalf, directing you to other useful organisations, campaigning about unfairness. Advice Quality Standard registered.

 

 

 


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Citizens Advice Uttlesford

Citizens Advice Uttlesford
Keeping Warm in Uttlesford

A cold home is bad for everyone's health. If you are in need of help with high fuel bills, low income, switching, draughts, mould, damp, broken boilers or heating - please get in touch.

 


This service offers home visit services

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Community Agents Essex

Community Agents Essex

Supporting independent living through social inclusion: getting out and about; increase confidence to go shopping, visit neighbours or other places; mobility in the home; adaptations for ease/safety; meeting people; local groups/activities to make new friends; healthy eating/living; practical support/information.


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CVSU

CVSU
CVSU Signposting Service

CVSU offers a signposting service for local people to voluntary organisations, community groups and charities. From small parish friendship groups and social car schemes, to larger charities working in their local community.


CM6 1DQ

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Deafblind Organisation

Deafblind Organisation

The Deaf Blind Organisation offers support and guidance to deafblind people, their carers, family and friends, as well as professionals working with people who have a loss of both hearing and sight.  We also offer The Befriender service for those who are feeling lonely. We’re also keen to help those recently diagnosed, using the befriending process as a means to prevent social isolation.  Our popular Peer Support & Social Groups provide those with both sight and hearing impairments plus their carers an opportunity to meet people and make friends.


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Dogs Trust Freedom Project

Dogs Trust Freedom Project
Dogs Trust

The Dogs Trust Freedom Project is a free dog fostering service for people that are fleeing domestic abuse and going into refuge or emergency accommodation. This service is available across the whole of West Essex. This is a free service and all the dog's expenses are covered by Dogs Trust.


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ECL Sensory Service

ECL Sensory Service

We are a team of sensory specialists delivering needs led and person-centred services to people with sight, hearing and dual sensory impairments, their families, carers and the wider community. Our high quality services are focused on early intervention, improved wellbeing and maximising independence.


This service offers home visit services

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EPUT -  West Essex Macmillan

EPUT - West Essex Macmillan
Cancer Information and Support Service

Support and information to anyone who has concerns about cancer, their relatives, friends and carers. We offer befriending and respite support in your own home. We can provide details of other local and national cancer support agencies and services and benefits advice. We provide a supporting service to allow patients, relatives and carers to access suitable national and local information about cancer, cancer prevention and local services.


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Essex County Council

Essex County Council
Family Innovation Fund Early Help Services

These Early Help services have been commissioned by Essex County Council and are for children, young people and parents/carers with low level needs, as detailed in the Essex Effective Support for Children and Families.

Parents and young people (over 13) may self-refer.

http://www.escb.co.uk/


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Essex County Council

Essex County Council
The Missing Education and Child Employment Service (MECE)

The Missing Education and Child Employment Service (MECE) encourages members of the public to contact us where it appears that a child or young person may not be receiving a suitable education at school or otherwise. MECE will investigate the circumstances and seek to remove any barriers which are preventing the child or young person from accessing a suitable education. Where schools are concerned about absence levels, they will seek to work with parents/carers to address these concerns and where attendance does not improve, may consider referring the matter to the MECE. 


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Essex County Fire & Rescue Service

Essex County Fire & Rescue Service
Home Safety Visits

We provide the occupier with general fire safety advice such as electrical and kitchen safety, as well as offering guidance on night time routines and a fire action plan. This will include how to summon the Fire Service and how to escape the property should a fire occur. Smoke alarms are also provided and fitted, at no cost to the occupier, if it is deemed necessary.


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Essex Restorative Justice Hub

Essex Restorative Justice Hub

The Essex Restorative Justice (RJ) Hub offers RJ and mediation to residents in Essex who are, or have been, involved in crime or conflict. We arrange safe communication between parties (those who have been harmed, and those who have caused the harm, or others in dispute such as neighbours).


This service offers home visit services

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Essex Safeguarding Adults Board

Essex Safeguarding Adults Board
AskSAL Helpline

'SAL' stands for Safeguarding Adults Line. You can call us for anything from straightforward information and advice about the abuse and the safety of the more vulnerable adults in Essex, to the disclosure of a specific concern about your own safety or of somebody that you know. Should you wish to report maltreatment of an adult in Essex we will take you concern seriously and ensure that it is investigated appropriately.


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Families in Focus

Families in Focus

Families in Focus aim to support children and young people with disabilities (aged 0-19) and their families by providing them with a range of services in West Essex. We provide helplines and advice to guide and support you as much as we can. Educational, DLA (Disability Living Allowance) Applications, and Social/Respite opportunities are included.


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Family Mosaic

Family Mosaic
Essex Floating Support Service - Uttlesford

We help people with sustaining their accommodation but helping them address: rent or council tax arrears; benefit claims; budgeting; priority and non-priority debts; evictions and re-possessions; health, wealth and well-being; sign posting service; and assistance with tribunals and benefits.


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Family Solutions

Family Solutions
Family Operations Hub

Family Operations Hub provides information, advice and guidance for the public and professionals on services that are available to support families with additional or complex needs.  (children and families) 
This service is the referral pathway to request support from Family Solutions, a multi-agency team that works with families for up to a year to help them find solutions to their needs.  It is also the referral pathway for any safeguarding concerns. 

 

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Fledglings Family Services

Fledglings Family Services
Product Solutions for children with additional needs

Fledglings specialises in finding product solutions for children with additional needs. In some cases, we refer clients to appropriate organisation. If a need is so unique that a product is not easily identified, we search for a solution. We hope to support your child's development and inclusion and give relief to families as carers.


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Freshwaters Contact Centre

Freshwaters Contact Centre
Child Contact Centre

We provide a safe neutral meeting place where children can meet with parents, grandparents or siblings that they have been separated from because of family breakdown.


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Frontline

Frontline
Advocacy Factsheet Uttlesford

This fact sheet gives details of advocacy services. An advocate is someone who can speak on your behalf or who can support you to speak for yourself, especially in formal situations or when you don't feel very confident.

Advocacy doesn't always have to be provided by paid professionals. Often people take a friend or family member with them to important meetings to give moral support, and to speak for them if required.

Advocacy services give priority to the most vulnerable people, or those with the most complex issues who have no other appropriate form of support. If an advocacy service is unable to help, they may suggest other local organisations who can provide assistance.


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Frontline

Frontline
Complaints Factsheet Uttlesford

This fact sheet gives details of how to make a complaint about a health or social care provider; for example if you are unhappy about the care you have received from a doctor, dentist, optician, pharmacy, social care service, hospital or care home.


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Frontline

Frontline
Going Home from Hospital Factsheet Uttlesford

This factsheet gives information about the discharge process from Princess Alexandra Hospital as well as information on organisations and services available locally that can help you once you return home.


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Frontline

Frontline
Victims of Crime Factsheet Uttlesford

This fact sheet gives the details of national services that offer support for victims of different types of crimes. This may be one-to-one support with drop-in sessions, counselling, therapy, or community orientated organisations that provide practical help.Anti-Social Behaviour and Hate Crime, Anti-Slavery and Trafficking, Child Services, Victims of Stalking, Sexual and Domestic Abuse Advice and Support, Traffic Victim Support, Support for Victims of Murder and Manslaughter, Forced Marriage Victim Support, General Victim Support


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Headway Essex

Headway Essex
Community Support for Adults with Traumatic and Acquired Brain Injury

We are able to give informed practical advice or facilitate more expert support as required. Support workers provide direct, emotional or practical support and informal counselling. We aim to educate the person and the carer about brain injury. We identify the individual and family needs and facilitating actions through Headway Essex resources or external agencies or professionals to ensure equipped support.


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Healthwatch Essex

Healthwatch Essex
Healthwatch Essex Information Service

We provide information about health and care services in Essex. We also help people to find out about, access and navigate health and social care services.


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Integration Support Services

Integration Support Services

We provide one-to-one support advice and guidance to migrant families in the Uttlesford area. The aim of our work is to help families to integrate successfully in the local community, reduce isolation and improve opportunities for better employment/education. We can provide immigration advice at OISC level 1, interpreting and translation.


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Jobcentre Plus

Jobcentre Plus
Social Justice Team

For customers in receipt of Working Age benefits (Jobseekers Allowance, Employment and Support Allowance and Income Support) who face barriers preventing them from engaging with the labour market. The Social Justice Coach will work intensively with the customer to help them move forwards towards their goal.


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Kids Inspire

Kids Inspire
West Essex Early Intervention Team Counselling and Mediation

The primary purpose of this support is to reduce and/or prevent the breakdown of parental or family relationships, conflict within families or early emotional distress becoming a complex issue for a child or young person. Professionals will work one-to-one with siblings, whole families or parents and carers to achieve these outcomes.


CM1 2BL

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Mind in West Essex

Mind in West Essex
Adult Mental Health Clinical Triage Service

Mind in West Essex provide the Clinical Triage Service for Adult Mental Health services in the West Essex area. Referrals from GP surgeries and other health professionals should be directed through this service to access the correct support for thier patient.


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Mind in West Essex

Mind in West Essex
Befriending - Reducing Loneliness

The Reducing Loneliness Project aims to find innovative ways to reduce loneliness in our community and improve health and wellbeing in isolated people across the county.

If you've stopped doing things you used to enjoy or would like some companionship while you try something new then we can match a befriender to you and get things going.

If needed befrienders will visit people at home or call for a chat.


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Mind in West Essex

Mind in West Essex
Futures in Mind

We run community groups and activities that allow adults 18+ who are recovering from Mental Health issues to meet others who are also recovering and feel included in friendly, sociable activities.  The Peer Support Volunteers who run these groups are all people who have experienced mental ill health.


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Mind in West Essex

Mind in West Essex
Private Counselling

Our counselling service provides you with the opportunity to explore worries, concerns or mental health difficulties that you may be experiencing. It can enable you to use your own insights and resources to work towards resolving the issues you face. The Mind in West Essex counselling service compliments services provided by NHS.

 


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Mind in West Essex

Mind in West Essex
Wellbeing Assistant

A Wellbeing Assistant can provide you with practical and emotional support to improve your wellbeing. The support costs £15 per hour. You could have help with a particular task that causes you anxiety  such as preparing to move, filling in forms, or  writing letters, or more regular  weekly help such as managing your shopping or going to social events. 


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Open Door

Open Door

Open Door has been commissioned by Essex County Council Family Innovation Fund to provide: Coaching (14yrs+) and Mentoring (8yrs+) as an early intervention with the purpose of improving outcomes by reducing and/or preventing: • Negative behaviour • Risky behaviour • Aggressive behaviour • The breakdown of relationships • Social isolation


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Open Door Counselling Service

Open Door Counselling Service
Open Door Counselling

Open Door is a free and confidential service based in Saffron Walden for young people living in Uttlesford and the greater surrounding area aged 13 - 26. We are an independent charity, operating under British Association of Counselling guidelines. Our counsellors are volunteers and are either fully qualifiedor in the last stages of their Diploma training.


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Provide 5-19 Childrens Public Health Service

Provide 5-19 Childrens Public Health Service
5-19 Childrens Public Health Service

The School Nursing team support children and families within state schools, various community settings and the family home. Targetting health needs, supporting defined health interventions, ensuring best practise and linking between health, education and other agencies as required. Tailoring care according to the needs of the child; focusing on those with additional needs.


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Provide Life Style service

Provide Life Style service
Essex Lifestyle Service

Provide’s Essex Lifestyle Service aims to empower the people of Essex to make healthy lifestyle choices, and live healthier lives. We will listen to you, discuss your needs and then offer you up to date and evidence-based help and support, to enable you to make changes to your current lifestyle.  We offer Stop Smoking support, guidance on diet and exercise and help to improve your self-esteem. We also offer classes to support people suffering from Long Term Conditions. In addition to the services we provide, we are able to signpost people to appropriate support provided by partner organisations.

 


This service offers home visit services

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REAL part of the Ethan Rees Linwood Memorial Fund

REAL part of the Ethan Rees Linwood Memorial Fund
REALfriends

REAL friends provides a structured, long term, support program designed exclusively for young people currently enduring bullying. REALfriends will equip young people with a toolbox of practical skills which will empower and help them deal with the effects of being bullied.


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Royal Association for Deaf People

Royal Association for Deaf People
RAD Deaf Law Centre

RAD will offer free advice in the following areas: • Welfare Benefits • Debt • Housing.

If you need advice about applying for benefits, worried about PIP, issues relating to your housing situation, bedroom tax, rent arrears, or any other debt issue, we can help.


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Safer Places

Safer Places
Accomodation and Outreach support to victims of domestic abuse

We provide outreach support to victims of domestic abuse across Essex, through our community-based services. Safer Places is an independent charity which provides a comprehensive range of services to adults and children affected by abuse who live in West Essex.


CM18 6NS

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Saffron Hall

Saffron Hall
Music for Thought

Music & Dementia courses run by Saffron Hall
A fun, interactive music course for those living with dementia and their carers. Friendly, weekly sessions are guided by professional musicians from Saffron Hall and Anglia Ruskin University.
Following on from the pilot in January 2017, plans are being made for a launch in Autumn 2017. There will be a Taster Day followed by a series of Weekly Sessions – dates to be confirmed. Please register your interest and we will make contact as soon as arrangements are in place.


CB11 3HD

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Self Management UK

Self Management UK
Self-management Training for People with Long-term Conditions

Self Management UK provides a free self-management course for people with ANY long-term conditions, including diabetes, arthritis, heart problems, mental health issues, COPD, among others. The course helps people develop skills to cope with daily challenges; improve wellbeing and become more confident in managing their health.


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Spark

Spark
Spark Mentoring

One to one mentoring support for young people aged 11-16. Mentors can bring significant support, encouragement, advice and guidance to young people through this non-judgmental partnership based on respect.


This service offers home visit services

IG10 3SB

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SSAFA The Armed Forces Charity

SSAFA The Armed Forces Charity
SSAFA Uttlesford

SSAFA have been serving the Armed Forces community for over 130 years. We aim to meet the needs of servicemen and women, veterans and their families. SSAFA works in partnership with other military charities and organisations to ensure that those who turn to us for help get the support they need.


This service offers home visit services

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St. Mary's Church Saffron Walden

St. Mary's Church Saffron Walden
Transition Project

Support and help for those who are unemployed, including teaching necessary interview skills, CV writing, job searches and expertise in making applications and interview practice.


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Stroke Association

Stroke Association
Information Advice & Support Service

Our service can provide practical assistance, essential information and emotional support. It might be that you just need someone to talk to who will understand your situation, or help with form filling or signposting. We can work with you to look at secondary prevention, or set your own goals and help achieve them.


This service offers home visit services

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Support 4 Sight

Support 4 Sight
Support 4 Carers

Support 4 Sight is a registered charity with a service for the Carers of partially sighted and blind people in Essex. The service provides emotional support and advice to anyone who cares for a loved one with visual impairment, at no matter what stage of their journey. We encourage all members to talk and share information with each other to better their and their loves one's day to day living.


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Support 4 Sight

Support 4 Sight
Support 4 Visually Impaired People and their families

A registered charity that helps local partially sighted and blind people. We provide emotional support, advice and equipment to visually impaired people. Current services include: information and assistance with visual aids/equipment, social drop-in session, coffee mornings and social trips, a Carers service for anyone caring for someone with a visual impairment.


This service offers home visit services

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Test Service Only

Test Service Only
Test Service

This is a test site only for people to learn how Frontline works.


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The Children's Society East

The Children's Society East
Family Intervention Team (Parenting Support)

We help parents who are struggling with a child’s challenging behaviour. We offer parenting programmes to improve parenting capacity and the behaviours and life chances of children and young people, through creating awareness, sharing knowledge, building resilience and enhancing skills within local communities. 


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The Children's Society East

The Children's Society East
Safe in Essex

We offer support and guidance for young people in Essex. Our aim is to give early help and support options for children and young people, looking to reduce risk-taking behaviours by children and young people and improve their future outcomes.


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The Farming Community Network (FCN)

The Farming Community Network (FCN)
FCN Support Service

FCN provide a confidential telephone helpline and visiting service to farming people and their families who are facing difficulties or are in crisis. FCN provide pastoral and practical advice and support regarding the farm business or farm households in rural communities.


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Uttlesford CAB

Uttlesford CAB
Citizens Advice Disability Home Visit Service

We check eligibility for disability benefits, such as: Attendance Allowance (AA); Personal Independent Payments (PIPs); Disability Living Allowance (DLA); and Carers Allowance. If we believe that you are eligible, a trained volunteer will help you complete forms. We can also help with appeals if we feel that an error has been made in a decision. We also offer winter planning advice.


CB11 4EB

This service offers home visit services

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Uttlesford District Council

Uttlesford District Council
Benefits

Housing Benefits and local council tax support


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Uttlesford District Council

Uttlesford District Council
Customer Services Team

The Customer Services Team will refer members of the public to the relevant departments within the council and outside organisations. They deal with queries regarding Benefits, Council Tax, Bin Collections, Council Housing, Licensing, Planning, Building Control and Leisure Centres


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Uttlesford District Council

Uttlesford District Council
Energy Advice Team

Provide advice to all residents on how to reduce energy costs and to keep their homes warm by having insulation and other energy saving measures installed. We give advice on grant funding, ways to save money, energy and water. Energy saving devices/booklets/thermometers are also free of charge.


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Uttlesford District Council

Uttlesford District Council
Environmental Health

The Environmental Health Team is dedicated to helping solve issues related to Food Safety, Health and Safety at work, Infectious Disease Control, Food Hygiene Training Courses, Skin Piercing and tattooists, etc. Private sector housing disrepair. Disabled Facilities Grants, adaptations. Minor repair grants. Public health, noise complaints, nuisances. Pest/animal. Private water supplies.


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Uttlesford District Council

Uttlesford District Council
Housing Options

Housing advice for people in all tenures of accommodation. Advice on affordability or suitability of current housing and help with finding somewhere suitable to live. Advice if you are at risk of becoming homeless, or you are at risk of domestic violence.


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Uttlesford District Council

Uttlesford District Council
Housing Rents (Uttlesford Council Tenants)

Advice for tenants of Uttlesford District Council on all aspects of paying their rent and help for people struggling with council charges.


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Uttlesford District Neighbourhood Watch

Uttlesford District Neighbourhood Watch
Neighbourhood Watch

To provide advice and support relating to crime prevention, reducing the fear of crime, and assisting in the detection of crime by providing timely information to the police.


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Uttlesfordsave Credit Union

Uttlesfordsave Credit Union

Accessible savings and affordable loans. Budgeting and money management.


This service offers telephone advice services

This service offers home visit services

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Victim Support

Victim Support
Victim/Witness Service

Victim Support is an independent national charity for all victims and witnesses across England and Wales. We provide free and confidential emotional support as well as information and help dealing with the Criminal Justice System. Other services include:

  • Practical help to sort out the problems crime can cause.
  • The Witness Service can give support to victims and witnesses before, during and after a trial.
  • The service we offer to domestic abuse victims is provided by specially trained volunteers.


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YCT

YCT

Free, confidential one to one counselling service for 11 - 18 year olds.


CM20 3GA

CM20 1AP

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