Addiction

Citizens Advice Uttlesford
Help to Claim Universal Credit

We run a service called “Help to Claim” for those who need help to apply for Universal Credit, the new benefit that combines six benefits, including Jobseekers Allowance and Working Tax Credits, into one. People can get support from the charity as they submit their Universal Credit application until they get their first full payment.

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Citizens Advice Uttlesford
Warm Homes Essex

A cold home is bad for your health. Warm Homes Essex is a new service set up by Citizens Advice to provide practical advice and support to people who are finding it hard to heat their homes and keep warm and well.  So, if you have high fuel bills; a low income; need help with switching your electricity or gas supplier; have a home that suffers from draughts, mould or damp, or you have an old or inefficient boiler or heating system, please get in touch.

The Warm Homes service can help in a number of different ways – for example by checking your benefit entitlements; helping you to manage fuel debts; advising on emergency fuel payments and grants for home improvements; offering energy saving ideas and making sure you are getting the best tariffs for you.

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Essex County Council
The Attendance Specialist Team (West Essex)

The Attendance Specialists offer strategic support to schools regarding school attendance, and advice/guidance to parents regarding school attendance. The Attendance Specialist Team encourages members of the public to contact us where it appears that a child or young person may not be receiving a suitable education at school or otherwise. This information will be shared with ECC's Children Missing Education Team to investigate the circumstances and seek to remove any barriers which are preventing the child or young person from accessing a suitable education. Where schools are concerned about absence levels, they will seek to work with parents/carers to address these concerns and where attendance does not improve, may consider referring the matter to ECC Attendance Compliance Team.

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Essex Restorative Justice Hub
Essex Restorative and Mediation Service

The Essex Restorative and Mediation Service works with people who have been involved in conflict, including criminal offences and anti-social behaviour. Restorative processes use communication between people who have been harmed, and have caused harm, to allow them to work towards positive outcomes in a safe environment.

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Family Solutions
Children and Families Hub

Family Solutions is a team within Essex County Council that provides a variety of support for families who are experiencing difficulties.  Family Solutions approach is to work alongside families on issues that they want to change, so the work undertaken varies from family to family.  We often support with issues such as family dynamics, parenting and the impact on families of things such as domestic abuse, mental health difficulties and substance misuse.  Most work is carried out in the community, often in family homes.  Family Solutions also runs several group work programmes.

The duration of the work undertaken varies according to need.  The average current length of work is 5 months.  Family Solutions’ work with a family never exceeds a year.

 

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Frontline
Bereavement Factsheet Uttlesford

The death of someone we love can be one of the most difficult experiences of life.  Grief is a normal human response to a significant loss.  Grief is very personal and also unpredictable.  You may experience a wide variety of emotions and reactions you have never faced before.  This can be a painful and complicated process, sometimes medical advice or counselling can help.

Find local and national support services which include support for children, as well as those who have experienced the sudden death of a loved one.  These services are for anyone who has been bereaved of someone at any time.

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Harlowsave Credit Union

We are a not for profit community bank offering accessible banking services, savings accounts and affordable loans for people living or working in Essex or East Hertfordshire. We specialise in helping people in financial difficulty by offering money management advice and affordable loans.

We also offer budgeting advice via our SMARTAdvice project and a debt referral system.  This service is available to Harlow residents only.

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Home-Start Essex
Warm and Safe

Information, guidance and support packs for families with children aged 0-5; A follow up call with the family regarding further support that can be offered or is needed; Groups will be held to build peer networks of support, help reduce isolation and improve mental health and well-being; A telephone support line and telephone befriender support

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Mind in West Essex
Fee Paying Counselling

Our counselling service provides you with the opportunity to explore worries, concerns or mental health difficulties that you may be experiencing. It can enable you to use your own insights and resources to work towards resolving the issues you face. The Mind in West Essex counselling service compliments services provided by NHS.

 

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Mind in West Essex - Wellbeing & Futures in Mind
Futures in Mind

Covid-19 Update: Our service remains open, delivering phone/text/Skype (or similar) based support. Referrals can still be made to this service. Face-to-face sessions are suspended.  Our 'Live Chat' facility is also open - access via our website www.futuresinmind.org.uk 

We run community groups and activities that allow adults 18+ who are recovering from Mental Health issues to meet others who are also recovering and feel included in friendly, sociable activities. The Peer Support Volunteers who run these groups are all people who have experienced mental ill health.

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Morelife Ltd
Morelife

MoreLife is a Tier 3 service that delivers a 12-month FREE specialist group programme. There are 12 weekly group sessions, each lasting for an hour and a half, followed by maintenance sessions. The MoreLife programme provides:

• Specialist nutritional assessment & support

• Advice around physical activity

• Psychological understanding of losing weight & support

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Open Door Counselling Service
Open Door Counselling

Open Door is a free and confidential service based in Saffron Walden for young people living in Uttlesford and the greater surrounding area aged 13 - 26. We are an independent charity, operating under British Association of Counselling guidelines. Our counsellors are volunteers and are either fully qualified or in the last stages of their Diploma training.

We can talk about relationships, self-image, abuse, depression or anxiety, loss, sexuality and parenthood - anything that's troubling you.  We don't judge, we never dismiss.  We're here to listen. 

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Phoenix Futures
Essex Alcohol Recovery Community

Covid-19 Update: Our service remains open, delivering phone/text based support. Referrals can still be made to this service. Face-to-face sessions are suspended. 

We provide support, advice and information around alcohol use.  Whether you want to reduce the amount you drink, or how often you drink, or abstain completely, we provide a range of support that is designed around your personal needs and aspirations.

We know it’s not easy to address problems with alcohol but our experienced team will guide you through the support on offer. We use tried and tested methods to help you to work towards your personal goals.

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Sophie's Fund Uttlesford
Sophie's Fund

An unexpected change, such as illness, job loss, rent rise or relationship breakdown can tip people over the edge financially; in this situation a small grant can sometimes make all the difference. Sophie’s Fund can help cover the cost of necessities such as fresh food, kitchen equipment, gas or electricity top-ups, travel to appointments, medicines, nappies, clothing and emergency accommodation.

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The Change Project
Relationship Counselling

We offer Relationship Counselling for Couples, Families, Teens and Children.

Whether you’re looking for help here and now or long term, we have a service to match.

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The Children's Society East
CHHAT (Community Hidden Harm Awareness Team)

Covid-19 Update:  We continue to accept new referrals, and these can be submitted via Frontline.  New referrals will be screened and subsequent contact will be by phone. We are unable to see new referrals face to face at this time.

The Community Hidden Harm Awareness Team (CHHAT) is a project of The Children’s Society East, working with young carers across Essex aged 8-19 years (will work up to age 25 if identified SEN needs) who are affected by parental substance use (also known as Hidden Harm).

CHHAT works directly with young people aged 8-19 effected by parental substance misuse.  This includes parental alcohol, illegal drug and legal drug misuse.

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The Children's Society East
Choices - Open Road

Covid-19 Update:  Open Road remains open, delivering mostly phone based support.  Referrals can still be made to this service. Group sessions are suspended.

Open Road is a charity that provides free support for individuals aged 25 years plus, affected by drugs and alcohol. Offering client based recovery with options of one-to-one sessions, structured recovery programmes, family support, M-PACT (Moving parents & children together) and needle/syringe programmes.

Under the age of 25 and looking for support?  Search EYPDAS, our partnership organisation, on Frontline - Essex Young People's Drugs and Alcohol Service.

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The Children's Society East
Essex Young People's Drug & Alcohol Service

Covid-19 Update:  EYPDAS remains open, delivering mostly phone/text based support.  Referrals can still be made to this service. Group sessions are suspended.

EYPDAS is an integrated substance misuse service delivering CHOICES in partnership with Open Road. We aim to support children, young people and families in Essex who are affected by substance use and misuse. We provide personalised assessments, care and recovery planning, one to one support, therapeutic group work, a range of counselling techniques and support for parents and families. We also offer access to positive activities, such as art and gym groups, structured recovery programmes and targeted group work programmes.

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The Children's Society East
Family Support Groups (substance misuse)

Together with CHOICES, we deliver family support groups and one-to-one support across Essex for those affected by their family or friend's substance use.

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