Library of Services

Accuro (Care Services)
Accuro

Accuro provides social and leisure opportunities for children/young people and adults from the age of 8 plus. We aim to increase, confidence, self esteem and independence through a range of clubs and activities in Uttlesford, Harlow and Epping. Please contact us to find out what is available in your area

Accuro (Care Services)
Stay and Play

Accuro's new Stay and Play 'drop in' sessions will provide an opportunity for children under 8 with a disability to meet and make friends as they start their lifelong journey with Accuro. Stay and Play also provides an opportunity for parents and carers to meet, talk, gain support from one another.

Accuro (Care Services)
Young Adult Friendship Scheme

Our NEW Young Adult Friendship Scheme offers fun activities for young adults with a learning disability in Harlow, Uttlesford and Epping Forest, to socialise and make friends in a safe, supportive environment.

ACL Essex
Adult Learning

ACL (part of Essex County Council) offers a wide range of daytime and evening adult learning courses to help you with your health and wellbeing, improve your job prospects, learn a new skill, or simply inspire you. Our ACL Harlow Centre also offers FREE Mental Health Wellbeing and Recovery courses.

Action for Family Carers
Activity groups for people with Dementia or Memory Problems

Our groups help people with Dementia or Memory problems and their Carers.

Keeping Active groups offer the change to engage in a wide range of physical activities.

The Active Minds group consists of activities that stimulate mind and memory.

Both groups offer the chance to socialise and have fun.

Action for Family Carers
Feeling Good, Caring Well

Our new initiative to help support Carers with their Physical, Emotional and Mental Wellbeing

Coming to an area in Essex near you!

Activities include :

Stress Reduction Techniques, Head/Neck Massage, Light Physical Fitness, Reflexology and Outdoor Activities

Action for Family Carers
Young Adult Carers (ages 16 - 24)

If you're aged 16 - 24 and are feeling overwhelmed, frustrated, tired, or just missing out on opportunities your friends take for granted, we can help. We provide Young Adult Carers support and information when it is needed through social opportunities, while providing support for your family.

Action for Family Carers
Young Carers (ages 6 to 18)

Support for young people aged 6 to 18 who help to care for a family member. This person may have a long term illness, a physical or sensory impairment, mental health problems or a drug or alcohol addiction

Action On Addiction
M-PACT

Our highly acclaimed Moving Parents and Children Together Programme (M-PACT) is a whole family, structured support programme which aims to improve the well-being of children and families affected by substance misuse.  The program provides a weekly space to share, to learn, to be heard and affirmed but also to be challenged.  

The programme structure is made up of 10 sessions. 8 core sessions one day a week followed by an individual family meeting in week 10, to review the programme and to make future plans, there is a reunion for all families 12 weeks after the review session. Transportation is provided for the families if needed.

Criteria for MPACT: *The children and young people are generally between the ages of 8-17; *Family members affected by substance misuse can also participate, such as nan, aunty, uncle, grandad; *Families affected by substance misuse.

Active Essex
ActivAte Holiday Clubs

Active Essex are once again running fun-filled holiday clubs for children and young people across Harlow, Uttlesford and Epping Forest, on behalf of Essex County Council. This support is free for primary and secondary aged children who are eligible for benefits based free school meals, as well as those from low income working families who would benefit from this support. Clubs will feature a variety of physical and enrichment activities, fun food education and a nutritious meal for every child. All clubs are inclusive, plus there are dedicated SEND and Mental Wellbeing Hubs available for children with additional needs.

Families can book spaces within mainstream clubs, SEND Hubs and Mental Wellbeing Hubs on the Active Essex website – https://www.activeessex.org/children-young-people/essex-activate/bookings/

Active Essex
Find Your Active

Find Your Active is here to support you in taking your first steps to a more active lifestyle.

Starting a new activity can be daunting, but there is an activity out there that suits your needs and your lifestyle. Whether you have never exercised before, used to be involved in an activity but haven't for a while, enjoy moving but have a pre-existing health condition so are a little nervous, or just want to explore something new, Find Your Active is here to help.

Visit our website for our activity finder. https://www.activeessex.org/find-your-active/

Active With Parkinson's, Uttlesford

Self supporting group serving the Great Dunmow and Saffron Walden areas led by very experienced Neurological Rehabilitation Therapist Paul Goddard. Weekly exercise classes to meet individual needs to improve mobility, posture, balance and flexibility. Working in association with Parkinson's UK. By joining a group of other people with Parkinson’s who are actively combating the effects of the condition, members benefit from increased mobility, self-confidence and feel less isolated.

Adult Mental Health Wellbeing Team

The Adult Mental Health and Wellbeing Team provide short term support for people with mental health and emotional issues such as • Anxiety • Low mood • Stress • Depression.  We work with you to improve your wellbeing and quality of life, for you to regain control and move forward. We are NOT a 'crisis' response mental health team. We CANNOT support you if you're in contact with Secondary Mental Health services provided by EPUT, e.g psychiatrist or Specialist Mental Health team. We operate Mon-Fri only.

Affinity Water
Free Home Water Efficiency Check

Great news!  We offer Home Water Efficiency Checks to help you save water, save energy and save money.  Each visit takes between 30-45 minutes and is worth around £80 but is absolutley FREE to our Affinity Water customers!

A trained technician will:

• Check for leaks
• Fit effective water saving devices where possible
• Identify ways you can save water and energy to reduce your bills
• Provide water saving advice to fit into your lifestyle.

Age UK Essex Advocacy, Information & Advice Service
Advocacy, Information & Advice Service

Supporting the Community provides practical advice and information around benefits, housing, social care, legal issues, bereavement and local services.

Alzheimer's Society - Essex
Dementia Connect Essex Professional Referrals

Through Dementia Connect our expert Dementia Advisors provide information, practical guidance and support to help those living with dementia cope with day-today challenges and prepare for the future, connecting them to the right support, at the right time, in the right way. 

Please submit referrals using the weblink provided.

If you haven’t registered with Dementia Connect before, click ‘get a referral ID’. It only takes a minute or two to register, and you can then use the referral form using your email address straight away.

Alzheimer's Society - Essex
Dementia Connect Support Service

Through Dementia Connect our expert Dementia Advisors provide information, practical guidance and support to help you understand dementia, cope with day-to-day challenges and prepare for the future, connecting you to the right support, at the right time, in the right way. They work with people worried about their memory, people with dementia, their carers and family members to identify their needs and to put in place personalised effective support plans to address these.

Baby Stuff
Baby Stuff Braintree

Baby stuff Braintree is a charity helping local families in need with free pre loved clothing for children 0-5 years.

We will provide the family with a bag of clothes, we try to include 3-4 outfits and essentials like socks, underwear, coat etc. We can also help with bedding, Gro bags, nappies, wipes and feeding bottles.

All our stock is donated, if you wish to donate details of our donation mornings are on Facebook; our website, along with our current wish list.

The service is run by volunteers.

Barnardo's
Spangles Family Hub

Family health & wellbeing for Families in the Uttlesford area with children 0-19 years old upto 25+ with SEND. We provide services and activities to support parents in the everyday challenges that they face in bringing up their children & teenagers

Better Divorce Course

The purpose of this online course is for you to achieve a 'better divorce' than you would if you weren't on the course.  It will help you to:  Transition to a life which comes after divorce/separation; Do what is best for any children in your family; Reduce the emotional and financial cost of the divorce/separation process.

Course content will include: Approaching divorce in terms of 6 key areas - children, home, finances, career, interests and relationships; Learning how to look after yourself during the divorce proceedings and build resilience; Defining goals and plans as you move through the divorce process; Joining a network of people who are also experiencing divorce or separation and who can support or challenge you.   The course is free, however you will need internet access.  Members of the public can request a space via the Better Divorce Course website.

British Lung Foundation
Breathe Easy

Breathe Easy Saffron Walden is a support group for people with breathing problems including Chronic Obstructive Pulmonary Disease (COPD), Emphysema, Asthma, Lung Cancer, Bronchiectasis, etc., and their carers. We arrange for speakers to attend some of our meetings, both medical and nonmedical, quiz afternoons and occasionally entertainment. There is always a raffle followed by tea and biscuits or cake. We organise midday lunches and an annual outing and Christmas lunch.

British Red Cross
Mobility Aids

We provide a range of mobility aid equipment for loan and sale. Equipment includes wheelchairs, commodes, highback chairs, raised toilet seats and walking aids.

BT
Home Essentials

Stay connected with our low-cost broadband and phone plans. Available if you’re on specific benefits, they’re perfect for everything from accessing services to video calls and streaming TV.

Home Essentials broadband includes: Guaranteed speeds, strong and reliable wi-fi, unlimited broadband and security as standard.

CanalAbility

Provides fully adapted and accessible canal boats to enable people with disabilities to enjoy relaxing and uplifting holidays and day trips on the river. Our boats are adapted not only so that people with mobility difficulties can get on to and around the boats, but also offer facilities such as hoists and remote steering.

CARA
Centre for Action on Rape and Abuse

We offer a confidential and non judgemental support service for survivors of sexual abuse and violence. This could have occurred recently or in the past and could involve a stranger, a relative or someone you know.

To make a referral please use CARA's online form:

https://www.dpmscloud.com/external/referralformorgessex

Carers First - Adult Carers
Adult Carers

A community-based service which supports carers to sustain their caring role whilst maintaining their own health and well being. If you look after someone......who looks after you? You can contact us to talk about your caring role and discuss any support you may need.

Changing Lives Community Services
Holiday Camps

Working with Active Essex on their ActivAte programme we provide FREE school holiday sports and activity programmes for children on free school meals or families who need additional support during the school holidays.  Our hubs are based in Harlow and Uttlesford at various locations. Our Harlow hubs include SEND and mental wellbeing support. Click 'DETAILS' for more information. 

To book, go to: https://www.activeessex.org/children-young-people/essex-activate/

Citizens Advice Harlow
Law Clinic

We are a Law Clinic at Citizens Advice Harlow offering free half hour appointments with specialist solicitors who can cover a wide range of legal issues including family, employment, immigration, consumer, criminal and housing.  For residents outside Harlow, please contact Essex Adviceline in the first instance on 0808 278 7856 or Hertfordshire Adviceline on 0800 144 8848. Your client can ask the Adviceline Adviser to refer them to Harlow Citizens Advice for a Law Clinic Appointment or they can be referred via Frontline by you.

A referral to the Law Clinic does not guarantee an appointment as your client may be asked to follow the initial advice provided in the first instance. 

Citizens Advice Uttlesford
Citizens Advice Disability Home Visit Service

We check eligibility for disability benefits, such as: Attendance Allowance (AA); Personal Independent Payments (PIP); Disability Living Allowance (DLA); and Carers Allowance. If we believe that you are eligible, a trained volunteer will help you complete forms. We can also help with appeals if we feel that an error has been made in a decision. We also offer winter planning advice.

Under COVID restrictions telephone first for help completing PIP, AA and DLA forms.   We will then arrange for you to come to our offices.

Citizens Advice Uttlesford
Citizens Advice Money Doctor

We help you to understand your income and expenses. We can help you save money on bills or budget for something nice. We can help if you have no money or need extra money in an emergency. We can help you set up a bank account, comparing credit card/loan deals and debt.

Citizens Advice Uttlesford
Citizens Advice Service

We help to resolve your problems related to benefits, money, debt, relationships, housing, employment, legal, consumer and discrimination. We help by listening, explaining your options, making phone calls, writing letters, completing forms, negotiating on your behalf, directing you to other useful organisations, campaigning about unfairness. Advice Quality Standard registered.

Citizens Advice Uttlesford
Help to Claim Universal Credit

We run a service called “Help to Claim” for those who need help to apply for Universal Credit, the new benefit that combines six benefits, including Jobseekers Allowance and Working Tax Credits, into one. People can get support from the charity as they submit their Universal Credit application until they get their first full payment.

Citizens Advice Uttlesford
Warm Homes Essex

A cold home is bad for your health. Warm Homes Essex is a new service set up by Citizens Advice to provide practical advice and support to people who are finding it hard to heat their homes and keep warm and well.  So, if you have high fuel bills; a low income; need help with switching your electricity or gas supplier; have a home that suffers from draughts, mould or damp, or you have an old or inefficient boiler or heating system, please get in touch.

The Warm Homes service can help in a number of different ways – for example by checking your benefit entitlements; helping you to manage fuel debts; advising on emergency fuel payments and grants for home improvements; offering energy saving ideas and making sure you are getting the best tariffs for you.

Community 360
Essex Family Support Service

Support for families in Essex including children & young people 8 to 19 years with LOW LEVEL 1 and 2 needs. Help to improve relationships, behaviour, social connections and emotional health and wellbeing. In addition to signposting to local services and activities a Volunteer Family Mentor may be allocated to give up to 10 weeks of support.

Community Agents Essex

Supporting independent living through social inclusion: getting out and about; increase confidence to go shopping, visit neighbours or other places; mobility in the home; adaptations for ease/safety; meeting people; local groups/activities to make new friends; healthy eating/living; practical support/information.

Credit Union
Uttlesfordsave Credit Union

Accessible savings and affordable loans. Budgeting and money management.

Cruse Bereavement Care Cambridge (Fenland/ Uttlesford)

Cruse Bereavement is a national charity which is dedicated to supporting and talking to those who have lost a loved one. Our volunteers are specifically trained to help adults and children through incredibly difficult time.

Signpost only.

cst.today
CST.Today

Due to covid restrictions we now offer one to one Cognitive Stimulation Therapy online. This is a fun way to help improve memory and confidence and bring back the joy of life! Family carers are welcome to join in with the session too.

CVS Uttlesford
CVSU Signposting Service

CVS Uttlesford offers a signposting service for local people to voluntary organisations, community groups and charities. From small parish friendship groups and social care schemes, to larger charities working in their local community.

CVS Uttlesford
Dementia Cafe - Great Dunmow

An opportunity for people with dementia and their carers, to meet up for peer support and social interaction.

This is an intiative created by the Dementia Action Alliance

CVS Uttlesford
Essex Shed Network

A community shed offers a safe space where men share the tools, skills, experience and resources they need to work on projects of their own choosing at their own pace. They are places of skill-sharing and informal learning, of individual pursuits and community projects, of purpose, achievement and social interaction.

CVSU Community Response
COVID Winter Grant

We are able to provide financial assistance to families with children who are struggling with food, energy and water bills.   Food vouchers are available, or we can make direct payment to utility companies on their behalf.

We also have a smaller fund available to help with essential living costs.  This could be for example warm clothes, blankets, boiler service/repair, sanitary items, soap and detergents, fridges, freezers, ovens.

CVSU Community Response
Friendship Dogs

We can provide funded 1.5 hours sessions for individuals in either an indoor or outdoor setting following Government guidelines on COVID-19 safety. 

Our greyhounds will be brought to your location by our experienced handlers where participants will have the opportunity to spend time with the dogs.   Experience has shown that working with friendship dogs can help both the physical and mental wellbeing of people affected by loneliness, anxiety, depression, the recently bereaved, housebound, as well as those people living with dementia.

CVSU Community Response
Safer at Home

A combined handy-man and gardening service offered to make sure the most vulnerable people in our community are able to live safely in their homes.

We have a small team available to help residents feel safer in their homes, by undertaking tasks such as installing key safes for secure carer access, handrails and making sure steps at entrances are level and safe.   We want to reduce trips and falls, which can have a huge impact on a person's wellbeing, as well as helping them to be better connected to the community through using digital equipment such as video doorbells and computer tablets to make calls, order shopping and repeat prescriptions.

CVSU Community Response
Uttlesford Community Response Hub

The Uttlesford Community Response Team are coordinating support across the district, to ensure those people that need basic support such as food deliveries, prescription collection and medicine deliveries are able to access that help.

If you need help with access to food or medicine, or would like a regular phone call to check how you are, then get in touch.   We have a bank of volunteers and local groups able to assist.  

CVSU Community Response
Walking Buddies

Walking Buddies is a new scheme being piloted by CVS Uttlesford.    We have over 40 trained volunteer "Walking Buddies" who would be pleased to meet regularly with residents for a walk in their local area.   This service is particularly aimed at those people who have had to shield for long periods, who now want to start getting back out into the community.  

Walks take place 1-2-1 at a time and date to suit.   You will have the same buddy assigned for each walk, with the aim of building friendship over time.   

If you would like to get out of the house more, make a new friend and enjoy the local area, please get in touch.

CVSU Community Response
Winter Warmth Fuel Payments

Between December and March each year CVS Uttlesford is able to support people in need through the provision of an emergency delivery of domestic heating oil.    This forms part of our annual Winter Warmth Project funded by Essex County Council.

In addition to arranging and paying for a fuel delivery, we also have free winter warmth packs available.  

Deafblind UK
Deafblind Organisation

The Deaf Blind Organisation offers support and guidance to deafblind people, their carers, family and friends, as well as professionals working with people who have a loss of both hearing and sight.  We also offer The Befriender service for those who are feeling lonely. We’re also keen to help those recently diagnosed, using the befriending process as a means to prevent social isolation.  Our popular Peer Support & Social Groups provide those with both sight and hearing impairments plus their carers an opportunity to meet people and make friends.

Defence Medical Welfare Service
Welfare Service

Since 1943 the Defence Medical Welfare Service (DMWS) has been providing a unique, highly responsive and professional medical welfare service to those who serve the nation. Our welfare officers provide practical and emotional support to frontline staff during times of physical or mental ill health to improve wellbeing and recovery.

DMWS Welfare Officers work with patients when their medical needs are being met but when other issues, problems or social influences may be distracting them from their recovery. We provide practical and emotional support to ensure that no family goes through the worry of injury or illness alone.

Dementia Adventure
Holidays and Short Breaks

If you or someone you love is living with dementia you may feel that holidays are no longer an option. Perhaps, traditional models of respite that separate families don’t appeal to you. We may have the answer. We offer small group, supported holidays for people with dementia and their partners, family, friends or carers to enjoy together.

Our holidays are subsidised through fundraising to enable as many people living with dementia to benefit as possible. Our trained team and expertly planned itineraries mean you can have the holiday you have been hoping for. Whether you want to relax by the coast or walk up mountains, we have something for everyone

Dig It
Dig It Community Allotment

A meeting place for community food growing, social inclusion, sustainable horticulture and health education. We run regular programmes for volunteer skill development and local work experience. Professional wellbeing support is available and those needing additional help to volunteer are always welcomed.

Dogs Trust Freedom Project
Dogs Trust

The Dogs Trust Freedom Project is a free dog fostering service for people fleeing domestic abuse and going into refuge or emergency accommodation. This service is available across Essex and Hertfordshire. This is a free service and all the dog's expenses are covered by Dogs Trust.

Dunmow Stroke Support Group

The Group has supervised seated exercises for Stroke Survivors, plus social interaction

ECL Hub
ECL Saffron Walden Hub

Our service provides support for adults with a learning disability and/or physical disability aged 18 plus. We aim to empower and encourage people to be independent in making choices of activities within the service and attend groups in the local community. We work in a person-centred way and tailor our support to benefit individuals.

ECL Hub
Noah's Cafe

Noah’s café  is located within the Saffron Hub and is a social enterprise. Noah’s provides work based training for adults with a learning disability with first steps to gain employment or voluntary work. Our café provides an opportunity for people to develop skills in catering, waitressing, stock rotation, ordering stock, till operation and people skills.

ECL Sensory Service

Face-to-face delivery of this service is temporarily suspended.  But if you wish to speak with us regarding any sight or hearing loss issues then please call us on 03330133262 or email:  sensoryservices@essexcares.org 

We are a team of sensory specialists delivering needs-led and person-centred services to people with sight, hearing and dual sensory impairments, their families, carers and the wider community. Our high quality services are focused on early intervention, improved wellbeing and maximising independence.

Employ-Ability
Employment Support

Employ-Ability offers support & guidance to individuals who are experiencing problems within the workplace due to mental ill-health

Employ-Ability
HeadsUp

HeadsUp offers employment support to people who have/are experiencing common mental health problems such as anxiety, low confidence, and depression. We work with participants on their wellbeing and resilience along with practical job seeking skills.

We work with you to develop your self-confidence, resilience, and well-being, as well as helping you with the practical aspects of finding a job. 

Enterprise East
Cafe Cornell - Hunger Programme

If you are hungry and do not have the money to pay for food Cafe Cornell is able to provide a meal and drink for you free of charge.  Cafe Cornell staff can also provide help by signposting to additional support services in Uttlesford. To request a free meal and drink, please order a "Sandy Special" and the rest will be taken care of for you.

EPUT - West Essex Macmillan
Cancer Information and Support Service

Support and information to anyone who has concerns about cancer, their relatives, friends and carers. We offer befriending and respite support in your own home. We can provide details of other local and national cancer support agencies and services and benefits advice. We provide a supporting service to allow patients, relatives and carers to access suitable national and local information about cancer, cancer prevention and local services.

EPUT - Single Point of Access
Single Point of Access

The Single Point of Access service (SPA) is the referral coordination centre for Community Services.  

Provided by community nurses, case managers, occupational therapists, physiotherapists, speech and language therapists, dieticians, respiratory nurses and palliative care providers.

Open 8am to 9pm, 7 days a week, including Bank Holidays. 

Essential Living Fund

If you find yourself in need of some help this winter, the Essential Living Fund can help pay for heating, electricity, water and food.  We can also help you get essential household items like a fridge, cooker or table.

To get a grant you must live in Essex and be aged over 16.

Visit www.southend.gov.uk/elfforessex OR if you are vulnerable or have no access to the internet call 0300 7900124 (calls charged at standard rate).

Essex County Council
Family Innovation Fund Early Help Services

These Early Help Services have been commissioned by Essex County Council and are for children, young people and parents/carers with low level needs, as detailed in the Essex Effective Support for Children and Families.

Parents and young people (over 13) may self-refer.

http://www.escb.co.uk/

Essex County Council
The Attendance Specialist Team (West Essex)

The Attendance Specialists offer strategic support to schools regarding school attendance, and advice/guidance to parents regarding school attendance. The Attendance Specialist Team encourages members of the public to contact us where it appears that a child or young person may not be receiving a suitable education at school or otherwise. This information will be shared with ECC's Children Missing Education Team to investigate the circumstances and seek to remove any barriers which are preventing the child or young person from accessing a suitable education. Where schools are concerned about absence levels, they will seek to work with parents/carers to address these concerns and where attendance does not improve, may consider referring the matter to ECC Attendance Compliance Team.

Essex County Council - Library Services
Mobile Library - Uttlesford

The Mobile Library service visits many places around Uttlesford fortnightly. It carries a range of popular stock, including fiction, non-fiction and audio books, for adults and children. There is a selection of title in large print. The vehicle is wheelchair accessible. Items can be requested and will be brought out on the vehicle when available for collections.

 Timetables for the mobile library can be found online at: 

https://libraries.essex.gov.uk/mobile-library-service/mobile-routes-and-areas-sept-2020/

Essex County Council Educational Psychology Service (West Essex)
Parent-4-Parent Support Group

Parent4Parent is a parent and carer support group for those whose children (aged 0-25) have social communication difficulties (with or without any diagnosis) or who experience difficulties coping with interaction and the social world. We aim to address the isolation that parents and carers often feel over a welcoming tea or coffee.

Essex County Council Youth Service
Good Man - Male Mentoring Programme

Good Man is a five week male mentoring programme for boys and young men who are at risk of entering into abusive relationships in the future and/or are at current risk within an abusive relationship. It can be delivered on either a group work or 1:1 basis, depending on need. The areas covered include: Making relationships work; Relationships in a digital world; Confidence; Manners and respect; Consequences; and Healthy relationships.

Essex County Council Youth Service
Prison No Way

Prison No Way is an interactive, practical and varied programme for young people who are becoming increasingly susceptible to being drawn into criminal activity, whether they are aware of this or not. The project looks to educate young people by exploring the realities of crime and offering insights into the consequences and relevant processes.

Essex County Council Youth Service
Sisters In Strength - Female Mentoring

Sisters In Strength is a five week mentoring programme for girls and young women who are at risk of entering into an abusive relationship, becoming a potential perpetrator within a relationship or are currently in an abusive relationship. Areas covered include: Making relationships work; Relationships in a digital world; Confidence; Manners & respect; Consequences; and Healthy relationships. 

Essex County Council Youth Service
Essex Youth Service

Going along to a Youth Group near you is a great way to meet other young people, get support and try new things. Some of our centres have groups for all young people, others have groups focussed on sports, Duke of Edinburgh Award, music, support with life and learning, and more.

We have centres across Essex offering an exciting programme of activities and opportunities.   Please check out website for your nearest venue.

Essex County Fire & Rescue Service
Home Safety Visits

We provide the occupier with general fire safety advice such as electrical and kitchen safety, as well as offering guidance on night time routines and a fire action plan. This will include how to summon the Fire Service and how to escape the property should a fire occur. Smoke alarms are also provided and fitted, at no cost to the occupier, if it is deemed necessary.  

Essex County Fire & Rescue Service
Safe and Well Visits

Our trained Safe and Well Officers can provide advice and guidance in relation to fire prevention and home security, as well as signpost you to additional advice and support if you need it.  To keep yourself and your family safe at home, we recommend booking one of our free, personalised Safe and Well Visits. 

Essex FCN - The Farming Community Network
FCN Essex

The Farming Community Network (FCN) is a voluntary organisation and charity that supports farmers and families within the farming community through difficult times.

Since 1995, we have helped thousands of people deal with a variety of issues, including financial difficulties, animal disease, mental health and family disputes. Our volunteers will "walk with" you and help you find a positive way through your problems - for as long as it is needed.

Essex Home Help Service Ltd
Essex Home Help Service

Essex Home Help Service offers support within the home to the Elderly & Vulnerable people in Essex. Services include Housework, Shopping, Prescription Collections, Companionship and Sitting Service. All other requirements considered.Having worked for Age UK Essex Home Help Service for the past 17 years we understand how important it is for older and vulnerable people to be able to stay in their own homes to live an enjoyable and independent life.

Essex Restorative Justice Hub
Essex Restorative and Mediation Service

The Essex Restorative and Mediation Service works with people who have been involved in conflict, including criminal offences and anti-social behaviour. Restorative processes use communication between people who have been harmed, and have caused harm, to allow them to work towards positive outcomes in a safe environment.

Essex Safeguarding Adults Board
Social Care Direct Helpline

You can call us for anything from straightforward information and advice about the abuse and the safety of adults in Essex; to the disclosure of a specific concern about your own safety of somebody that you know. Should you wish to report maltreatment of an adult in Essex we will take your concern seriously and ensure that it is investigated appropriately.

Help us to keep adults safe across Essex. Remember, ignoring abuse is not an option - Any person with knowledge of, or suspicion that a vulnerable adult may be at risk of abuse or is being abused must report their concerns.

Call the Social Care Direct line on 0345 6037630

Essex Youth Service Young Carers Team
Essex Young Carers Service

Young carers are children and young people under 18 years old who provide regular and on-going care to another person who is physically or mentally ill, disabled or misuses substances. Young adult carers are aged between 16 and 24, and can also access support from this service. We offer free personalised support to young carers and their families that will be developed with you around your need for help and the caring you do. Referrals into the service can be made via the website detailed below.

Families in Focus

Families in Focus aim to support children and young people with disabilities (aged 0-19) and their families by providing them with a range of services in West Essex. We provide helplines and advice to guide and support you as much as we can. Educational, DLA (Disability Living Allowance) Applications, and Social/Respite opportunities are included.

Family Lives
Essex Family Support

People contact us about all aspects of family life that include all stages of a child’s development, issues with schools and parenting/relationship support. We also respond when life becomes more complicated and provide support around family breakdown, aggression in the home, bullying, teenage risky behaviour and mental health concerns of both parents and their children. If you need support or advice, there are different ways you can access our help.  Click 'DETAILS' for more information.

Fledglings Family Services
Product Solutions for children with additional needs

Fledglings specialises in finding product solutions for children with additional needs. In some cases, we refer clients to appropriate organisation. If a need is so unique that a product is not easily identified, we search for a solution. We hope to support your child's development and inclusion and give relief to families as carers.

Freshwaters Christian Fellowship

We are a Christian church that seeks to encourage Health and Wellbeing through our meetings, events and activities. This includes meetings for those wanting to explore the Christian faith; a group we run for senior's in partnership with Rainbow Services; group walks; & general support and encouragement

Frontline
Advocacy Factsheet Uttlesford

This fact sheet gives details of advocacy services. An advocate is someone who can speak on your behalf or who can support you to speak for yourself, especially in formal situations or when you don't feel very confident.

Advocacy doesn't always have to be provided by paid professionals. Often people take a friend or family member with them to important meetings to give moral support, and to speak for them if required.

Advocacy services give priority to the most vulnerable people, or those with the most complex issues who have no other appropriate form of support. If an advocacy service is unable to help, they may suggest other local organisations who can provide assistance.

Frontline
Befriending Factsheet Uttlesford

This fact sheet gives details of local and national befriending services.  These services provide conversation and companionship in order to reduce isolation and loneliness.  Some services may also offer specific support to people managing long term illness or disability.

Frontline
Bereavement Factsheet Uttlesford

The death of someone we love can be one of the most difficult experiences of life.  Grief is a normal human response to a significant loss.  Grief is very personal and also unpredictable.  You may experience a wide variety of emotions and reactions you have never faced before.  This can be a painful and complicated process, sometimes medical advice or counselling can help.

Find local and national support services which include support for children, as well as those who have experienced the sudden death of a loved one.  These services are for anyone who has been bereaved of someone at any time.

Frontline
Complaints Factsheet Uttlesford

This fact sheet gives details of how to make a complaint about a health or social care provider; for example if you are unhappy about the care you have received from a doctor, dentist, optician, pharmacy, social care service, hospital or care home.

Frontline
Dementia Support Factsheet Uttlesford

This factsheet provides information on a wide range of dementia services. 

Contact details are given for organisations that provide emotional and practical support and resources for people with dementia and their carers. 

Information ranges from carer support, independent living and keeping safe, to befriending and social activities.

Frontline
Discrimination (Uttlesford) Factsheet

This factsheet provides information about different types of discrimination and how to take action if you feel you have been discriminated against. 

Factsheet created 16/6/20.

Frontline
Going Home from Hospital Factsheet Uttlesford

This factsheet gives information about the discharge process from Princess Alexandra Hospital as well as information on organisations and services available locally that can help you once you return home.

Frontline
Hate Crime (Uttlesford) Factsheet

This factsheet provides information about hate crime, what it is and how to report it if you, or someone you know, has been a victim.

Factsheet created 16/6/20.

Frontline
Health Walks Factsheet Uttlesford

Our guide aims to give you some information on the local walks which take place in the Uttlesford District.

These range from weekly guided walks, to mapped walking routes throughout the area.

Frontline
Keeping Warm Factsheet Uttlesford

This factsheet gives information on local services and national schemes which can help you stay warm and well in winter, together with ways to be more energy efficient and save money on your bills.

The information includes obtaining fuel benefits, keeping well and avoiding falls, reducing bills and improving energy efficiency, home improvements for a warmer home, accessing the Lifeline community alarm and what to do in an emergency.

Frontline
Planning Ahead Factsheet Uttlesford

This factsheet gives you information to help you plan ahead for the end of your life.  This can be difficult but can help you stay in control of the way you are cared for and ensure that your dependents are provided for after your death. 

Frontline
Redundancy Factsheet Uttlesford

This factsheet provides lots of information on your options if you have been made, or are likely to be made, redundant.  Sections include; help in getting a new job (including CV writing, interview tips etc), redundancy pay and entitlements, claiming benefits, help in paying your rent or mortgage, advice about debts, making a career change, and ongoing support.  

Frontline
Support for the Housebound Factsheet Uttlesford

This fact sheet gives details of services in Uttlesford that support people who are housebound as a result of illness, disability or age.

Frontline
Travelling Options in Uttlesford

This fact sheet gives information on transport options in Uttlesford, including non emergency transport to hospital and medical appointments. It also provides information on the help available to pay for travel to medical appointments. 

Frontline
Victims of Crime Factsheet Uttlesford

This fact sheet gives the details of national services that offer support for victims of different types of crimes. This may be one-to-one support with drop-in sessions, counselling, therapy, or community orientated organisations that provide practical help.Anti-Social Behaviour and Hate Crime, Anti-Slavery and Trafficking, Child Services, Victims of Stalking, Sexual and Domestic Abuse Advice and Support, Traffic Victim Support, Support for Victims of Murder and Manslaughter, Forced Marriage Victim Support, General Victim Support

Ghana Union Harlow

We are a Charitable community group and our main objective are our members welfare and wellbeing, Encouraging interaction, inclusion, diversity and alleviating loneliness through physical activities, social events and meetings .

We provide cultural, social, physical, mental and educational interaction and engagements through our specific projects, events and activities .

Grant A Smile CIC
Grant A Smile

We help to improve the quality of life of parents and families battling chronic illness, by offering a CLEAN and healthy home for FREE! We declutter, do gardening, wish dishes, vacuum etc. We don’t stop there! We do all we can to grant very special wishes to the unsung heroes - their children.

Groundwork East
Green Doctor

Groundwork, the community charity, is running the Green Doctor service for residents of Harlow who live in fuel poverty.  The service offers in-home consultations as well as telephone consultations to residents living in fuel poverty that may be struggling to pay their utility bills or to keep their homes warm.

Green Doctors assist residents to get better control of their energy usage, get on top of utility bills including utility debts, so they can live in warmer homes and have a better quality of life. 

Although the service is free there are eligibility criteria - some Uttlesford locations are not eligible.

Harlowsave Credit Union

We are a not for profit community bank offering accessible banking services, savings accounts and affordable loans for people living or working in Essex or East Hertfordshire. We specialise in helping people in financial difficulty by offering money management advice and affordable loans.

Headway Essex
Support for Adults with Traumatic and Acquired Brain Injury

Our caseworkers can help resolve issues affecting your quality of life at home and in the community. They can provide you with direct, emotional and practical support and advice to help you cope and manage the changes in your life following your brain injury.

We offer a day centre service in both Benfleet and Colchester, where we provide a broad range of physical, cognitive, social and educational activities. These can help you re-gain lost skills, develop new ones, build your confidence and promote independence. 

Headway Essex
Headway Essex Support Groups

As a charity, our mission is to ensure that everyone in Essex living with an acquired brain injury can live a fulfilling life and that families and carers are better able to cope within their caring roles.

Many people who have a brain injury find our support group meetings very beneficial. The groups provide you with an opportunity to meet others who have a brain injury, to share information and to hear from experts in brain injury care and rehabilitation.

If you have not attended one of our groups before, you will need to contact the community support team  to pre-register your attendance.

Healthwatch Essex
Healthwatch Essex Information Service

We provide information about health and care services in Essex. We also help people to find out about, access and navigate health and social care services.

Healthy Minds (NHS Psychological Therapies)

The Healthy Minds service has now been replaced with a new service called 'VitaMinds'.  Search 'VitaMinds'.  The new service accepts referrals via Frontline. 

Hearing Help Essex

A quarter of a million people in Essex have some degree of hearing loss, nationally that amounts to one in six of the population. Hearing Help Essex exists to alleviate the isolation and loneliness that hearing loss can bring.

Herts & Essex Community Farm
Harlow, Herts & Essex Community Farm

We are a community farm located in Harlow offering a safe place for all individuals and families seeking to learn how to grow food and create a more sustainable environment. We offer gardening based activities in a pleasant and friendly outdoor surrounding, plus a share of the produce to take home.

Home-Start Essex
Family Group

Our family group is available to support families who want to meet other parents, build connections and gain peer support from others. With professionally trained staff and volunteers on hand, parents are offered a safe space to have some fun with their children and share their experiences with other parents.

Home-Start Essex
Home-Visiting and Telephone Befriending Service For Families

Free, confidential family support service for families with a range of issues such as loneliness and isolation; mothers with postnatal depression; one parents or parents experiencing relationship problems; families struggling with the emotional and physical demands of having twins, multiple births or several pre-school children; a family overwhelmed by the death of a loved one; families where there are special needs, disabilities or an ill child.

Home-Start Essex
Warm and Safe

Information, guidance and support packs for families with children aged 0-5; A follow up call with the family regarding further support that can be offered or is needed;

Groups will be held to build peer networks of support, help reduce isolation and improve mental health and well-being; A telephone support line and telephone befriender support